SHIPPING: S/H is our largest cost as a company with an average cost of $24 per shipment with our highly insulated boxes, 5-10lbs of dry ice/gel packs, and finally the shipping company's actual shipping charge. To help offset the cost for you, we offer shipping of just $9.99 for orders over $50 and FREE for orders over $99.
We want to get our world class protein snacks to you as soon as possible so all orders are baked fresh and sent out immediately on Mondays. In order to help retain as much freshness and to help limit the chance of them sitting in a warm warehouse or in a shipping company's truck over a weekend, any orders placed after 12pm on Monday will be shipped the following Monday. We may make a few exceptions based on your location.
PLEASE NOTE: Protein Snack Shop is not responsible for delays in transit/delivery caused by USPS/UPS as this is completely outside of our control once the product is in the possession of the shipping company. By placing an order and using our website, each customer agrees to hold Protein Snack Shop harmless from any delays in receiving a package and agrees this is solely the responsibility of the shipping company. We encourage each customer to carefully track their order online and contact the shipping company if there is ANY delay whatsoever in receiving your package as it is out of our hands once the shipping company is in the possession of your order.
Due to our products being perishable, we CAN NOT ship to a P.O. Box. Each customer is responsible for checking that all their shipping information is correct before placing an order. By placing an order on our website, each customer agrees that Protein Snack Shop is not responsible for shipments that are returned due to insufficient/wrong address.
RETURNS: We strive to bring you the freshest, highest quality, gourmet snacks in the world. However, due to the nature of our products being perishable, there are no returns once an order has been placed. Thank you for your understanding and your support!